Property Management Brisbane: Commercial, Retail & Industrial

Yes, we hold comprehensive cyber insurance.

This forms part of our broader risk management strategy to protect client data, financial information, and trust account operations. It acts as a safety net in the unlikely event of a cyber incident, providing reassurance that your investment and information are safeguarded.

The trust account is managed strictly under the Property Occupations Act and audited annually by independent third parties. Only senior staff with fiduciary responsibility have access, with dual sign-off requirements for all payments. This ensures full accountability and financial governance.

All disbursements follow a multi-level approval process incorporating internal controls and dual authorisation protocols.

Our accounting systems are audited and backed by trust account insurance, ensuring every transfer is secure, traceable, and compliant.

Our priority is risk mitigation and service continuity. Emergency issues are addressed immediately through our network of vetted contractors. Non-urgent matters are triaged, documented, and scheduled with clear timeframes to ensure minimal disruption.

Regular preventative maintenance also reduces the likelihood of service failures.

During business hours, the property manager is the main contact for any issues. After hours, urgent matters are handled by our after-hours team or security provider, making sure tenants always have support and that problems are addressed quickly.

In the event of a break-in, we immediately coordinate with building security and local police. Emergency works, such as lock changes or glass repairs, are arranged without delay, and incident reports are prepared for insurance and owner records.

Our response framework minimises downtime and protects asset integrity.

Commercial property management fees in Brisbane are typically structured as a percentage of gross income or a fixed monthly fee, scoped to the services your asset requires. In Queensland, management fees can often be recovered through outgoings under semi-gross lease structures, significantly reducing the net cost to owners. Contact Aegis for a free fee proposal tailored to your asset.

Read more: can tenants pay your commercial property management fees?

Yes. Aegis manages office, retail and industrial assets across Brisbane under one team, from CBD and fringe office buildings to shopping centres, large-format retail and logistics facilities, with sector-specific expertise in each asset class.

Property management covers the day-to-day operation of a building; tenants, maintenance, compliance and financial administration. Asset management operates at portfolio level, directing strategy across multiple properties or a fund. Aegis brings both disciplines, applying institutional asset-management rigour to individually managed properties.

Read more: commercial property management vs asset management

A commercial property manager oversees lease administration, rent collection and arrears, outgoings budgeting, maintenance, compliance and tenant relationships on behalf of the owner, protecting income and asset value without the owner managing it day to day.

Read more: what property managers do to protect and maximise your asset.